Microsoft Confirms Outlook Outage Affecting Users Worldwide
- On Thursday, Nov. 12, 2026, Microsoft reported an outage affecting Microsoft Outlook and other services across the Americas. Microsoft is investigating reports of users unable to access Exchange Online mailboxes "through multiple connection methods in the Americas."
- Outage tracker Downdetector reflected a spike in reports beginning just after 12 p.m. ET, with users loading Outlook encountering a "Failed to fetch" error screen while reports reached 83,000 just before 1 p.m.
- Microsoft Teams and CoPilot also experienced disruptions, with 4,400 disturbances reported for CoPilot and 2,000 for Teams. Microsoft had posted about "issues when accessing or using Microsoft Teams functionality in North America" at 10:40 a.m. ET.
- By 1 p.m., more than 128,000 users had reported problems to Downdetector. Microsoft has not provided an estimated restoration time, though users can monitor the admin center under EX1550543 for updates.
- Email services remain impacted while Teams issues were resolved around noon. Microsoft has yet to provide a timeline for full restoration of its email services across the Americas.
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More than 100,000 users have reported problems as of Thursday evening.
Widespread outage hits Microsoft apps
Microsoft said that a portion of its infrastructure was “experiencing elevated load” — which it said was “likely contributing to the connectivity errors”; it determined a number of servers were “unexpectedly unavailable” due to a problem that caused them to fail during automated checks
Outlook outage: Microsoft reports ‘issues’ with Teams and email - Regional Media News
Microsoft reported issues with users' Exchange Online mailboxes and an issue with Microsoft Teams, according to posts on social media Thursday. "We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas," the company wrote, after first reporting [...]
Microsoft's core services were severely disrupted on Thursday. According to Downdetector, thousands of users in the United States were unable to access Microsoft 365, Outlook, and Teams, and the outage also caused problems with integrations with artificial intelligence services from OpenAI and Anthropic.
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