Salesforce Just Unveiled AI ‘Digital Teammates’ in Slack — and They’re Coming for Microsoft Copilot

ServiceNow moves into AI-powered customer management. Is it a threat to Salesforce?

In the battle of the AI agents, competition is heating up for Salesforce.

Salesforce just unveiled AI ‘digital teammates’ in Slack — and they’re coming for Microsoft Copilot

Salesforce launches Agentforce in Slack, transforming workplace productivity with specialized AI agents that operate as digital teammates, replacing one-size-fits-all AI assistants with purpose-built solutions.

CSR News: Initiative to Empower People with Disabilities

Salesforce, the world’s #1 AI CRM, is partnering with GiftAbled Foundation, an organization that empowers People with Disabilities (PwDs), to advance accessibility, disability inclusion, and skills development in India. This support will help launch Project LearnAbled, an upskilling and employment training program designed to equip People with Disabilities (PwDs) with industry-relevant skills— including AI—and bridge gaps in education and job op…

Salesforce has taken a firm step towards the future of labor collaboration with the launch of Agentforce in Slack, a proposal that changes the rules of the game by introducing "digital partners" designed for specific tasks. Unlike general virtual assistants, these specialized agents operate within Slack and integrate with business systems to execute real actions and solve complex tasks.

Agentforce brings AI-powered digital teammates directly into Slack - CRN

Imagine an AI assistant that understands the full context of your work, customer needs, and business priorities — all within Slack. With the new employee-facing experience of Agentforce, this vision […] The post Agentforce brings AI-powered digital teammates directly into Slack appeared first on CRN

Rahul Dravid’s Second Innings at Salesforce Begins with Agentforce

Salesforce on Tuesday announced the second phase of its brand collaboration with Rahul Dravid, former head coach of the Indian Men’s cricket team. The campaign centres around Agentforce, the company’s AI-powered platform for sales, service, and marketing. The new phase builds on last year’s ‘Growing with India’ campaign and is designed to show how businesses can use Agentforce to improve customer engagement and operational efficiency. It include…