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Metrolinx Uses AI to Respond to Customer Complaint About Rogers Stadium Service, Ontario MPP Calls It ‘Condescending’

Summary by CP24

Metrolinx says it was inappropriate to use AI to respond to a customer complaint about GO Transit service from Rogers Stadium following Coldplay’s concert on Monday.

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Metrolinx apologizes for ‘inappropriately’ using AI to respond to customer complaint about GO Transit service from Rogers Stadium

Metrolinx says it was

1 day ago·United States

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thetrillium.ca

+4 Reposted by 4 other sources

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GO Transit X account will no longer respond to riders with AI: Metrolinx

'We recognize that we did not meet our customer support standards, and we have provided clear direction to our vendor that AI cannot be used under any circumstances,' the agency said

1 day ago

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CP24

Center

Metrolinx uses AI to respond to customer complaint about Rogers Stadium service, Ontario MPP calls it ‘condescending’

Metrolinx says it was inappropriate to use AI to respond to a customer complaint about GO Transit service from Rogers Stadium following Coldplay’s concert on Monday.

2 days ago·Toronto, Canada

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The Toronto Star

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Metrolinx apologizes for using AI to respond to frustrated transit rider after Coldplay concert

Toronto's newest music venue at Downsview Park in the city's north end has been criticized for not being centrally located or easy to get to.

2 days ago·Toronto, Canada

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EuropaFM

Coldplay and Spain: Memorable Concerts and Anecdotes for Memory

Coldplay has left memorable moments in their concerts in Spain. Chris Martin’s band, one of the most important in the world of international pop rock, celebrates Parachutes’ twenty-fifth anniversary, his first album, on July 10th. It features songs such as Shiver, Everythings Not Lost and the well-known and acclaimed Yellow, which received two Grammy Awards nominations in 2002 in the Best Pop Song and Best Rock Interpreting categories. In additi…

2 days ago

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