Medicare’s AI Push Snarls Patients and Doctors in Errors and Delays

‘Horrendous’: Medicare’s Push for AI-Driven Prior Authorization Interrupts Care

The introduction of private insurer-style preapprovals has created confusion, errors, long wait times and stress.

Medicare AI program made them suffer in pain. Now they want answers

For months, Medicare patients in Washington have struggled with delays and denials for medical treatments due to a new program that uses artificial intelligence to review care. Now, patients and their doctors are fed up and demanding changes. Lawmakers scrutinizing the program want to see it overhauled. “Congress and the public deserve a full understanding of the impact this program is having ...

Medicare's AI push snarls patients and doctors in errors and delays

Medicare is testing the use of artificial intelligence to preapprove several healthcare services.

Medicare’s AI Push Snarls Patients and Doctors in Errors and Delays

Bill Curry, 65, raises cattle on the same land in rural Oklahoma once owned by his father and generations before him. Each quarter, for several years, he has made the 2½-hour drive to Oklahoma City for an epidural in his spine to treat his back pain. But this year, because of a new Medicare program, Curry has traveled a little more often. In February, during one trip, he was told unexpectedly that he needed preapproval for the procedure. Then he…