Master Power Technologies opens R50m Customer Experience Centre

MPT unveils R50m customer experience centre

The customer experience centre in Midrand will test critical infrastructure and train engineers for Africa's growing data centre market.

Consistent Customer Experience Does Not Happen by Accident

A recent experience with a client in one of their franchised branches stood out for me for one reason. The service felt remarkably consistent. It was professional, friendly, helpful and aligned no matter who I dealt with, almost as though every employee had come from the same mould, says Liezel Jonkheid, Founder and Director, Consumer Psychology Lab.

Master Power Technologies opens R50m Customer Experience Centre

Master Power Technologies (MPT) has opened its high-tech Customer Experience Centre, housed at its new regional headquarters in Midrand. Menno Parsons Founded in 1999 by electrical engineer Menno Parsons, MPT has grown from its origins as a uninterruptible power supply (UPS) provider into a diversified engineering firm that delivers end-to-end solutions for data centres across Africa and the Middle East. Today, MPT designs, manufactures and asse…