Maine hired contractor to organize timely visits for families in child welfare cases. It delivered 10% of the time.
Community Care scheduled only 10% of supervised visits within the required seven days in 2024 despite increased contract payments from Maine DHHS.
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Contractor hired to organize timely family visits in child welfare cases delivered 10% of the time
Maine is required to arrange visits between parents and children within seven days after the state removes children from their homes due to concerns about abuse or neglect.

Maine hired contractor to organize timely visits for families in child welfare cases. It delivered 10% of the time.
Last December, the state renewed Community Care's contract even though it fell far short of its performance requirements, according to an examination by The Maine Monitor.
Contractor organized timely child welfare visits 10% of the time
Last year the state’s largest contracted provider of visitation services scheduled just 30 of 286 referrals for visits within seven days. It fell far short of the terms of its contract with the Maine Department of Health and Human Services, which mandated 90 percent of referrals be scheduled within a week. Photo by Erin Rhoda.Maine is required to arrange visits between parents and children within seven days after the state removes children from …
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