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Maine hired contractor to organize timely visits for families in child welfare cases. It delivered 10% of the time.

Community Care scheduled only 10% of supervised visits within the required seven days in 2024 despite increased contract payments from Maine DHHS.

Last December, the state renewed Community Care's contract even though it fell far short of its performance requirements, according to an examination by The Maine Monitor.

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The Maine Monitor broke the news in on Sunday, October 19, 2025.
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