Honoring 911 dispatchers through National Public Safety Telecommunicators Week

Honoring 911 dispatchers through National Public Safety Telecommunicators Week

FORT WAYNE, Ind. (WANE) — The second week in April annually marks National Public Safety Telecommunicators Week, honoring the commitment and service of telecommunications. Although what they do is behind the scenes, Fort Wayne Dispatchers describe the job as "first, first responders" or "the first voice" people hear in an emergency. Every day can be different, answering phone calls and connecting people in need. "You don't know what you're gonna…

Henderson 911 honors dispatchers for Telecommunications Week

HENDERSON, Ky. (WEHT) - They may fly under the radar or behind the scenes, but 911 dispatchers are often the first to address a potentially serious situation. "We have to be ready for an emergency at any given moment," says Jordan Webb, Henderson 911 Director. Webb has worked as the Henderson 911 Director for 5 years. In that time, she has heard thousands of calls ranging from the serious to the not-so-serious, yet her dispatch team remains read…

CCPD celebrates seven new 911 dispatchers during telecommunicators week graduation ceremony

The Corpus Christi Police Department celebrated National Telecommunicators Week by welcoming seven new dispatchers to their Metrocom Division.Captain Brad Pici of CCPD's Metrocom Division called the new class of telecommunicators a "total win" for the department, which has been short on 911 dispatchers for quite some time."They are looking forward to a career in public service so that's exciting. When you become a part of this family, you're jus…

Luzerne County 911 telecommunicator to receive proclamation for handling of childbirth call

Luzerne County 911 telecommunicator Kaylary Santos is set to receive a proclamation during county council’s Tuesday meeting for assisting a caller in active labor on April 13. The child was born before emergency responders arrived. It was county 911’s first case of a telecommunicator providing emergency medical childbirth instructions in Spanish, officials said. Santos, 26, of Wilkes-Barre, said the call came in from a Luzerne borough couple, an…