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The company said the move seeks savings in “operating costs” by eliminating rental payments.
The president of the Federation of Mayors, Gabriel Hernández, said that his membership of mayors of the New Progressive Party (PNP) rejected the decision of LUMA Energy to close the customer experience centers in the municipalities of Utuado, San…
The decision of the company LUMA Energy to close seven commercial offices in the municipalities of Utuado, San Germán, Naranjito, Manati, Santa Isabel and San Sebastián, has generated widespread discomfort because of the effect it could have on customer service. The closing of the commercial offices will be from March 28, according to the vice president of Customer Experience of LUMA Energy, Jessica Laird. “While it is true that there are digita…
LUMA Energy reported this Sunday the closure of several customer service offices as of March 28, “as part of continuous efforts to improve operational efficiency and reinvest in programs that improve service for all customers,” as justified in a press release. These are the centers located in Cayey, Manati, Naranjito, Santa Isabel, San Sebastián, San Germán and Utuado, because they were in rental properties. According to the agency’s calculation…
By Redacción Es Noticia redacción@esnoticiapr.com The Federation of Mayors, an organization that brings together the mayors elected by the New Progressive Party (NPP), rejected Luma Energy's decision to close the customer experience centers in the municipalities of Utuado, San Germán, Naranjito, Manati, Santa Isabel and San Sebastián. The closing of the offices is scheduled for this coming March 28, according to the information provided by the e…
San Juan – LUMA announced today the planned closure of seven Customer Experience Centers, starting March 28, 2025, as part of continuous efforts to improve operational efficiency and reinvest in programs that improve service for all customers. The centers located in Cayey, Manati, Naranjito, Santa Isabel, San Sebastián, San Germán and Utuado were in rental properties, and by releasing these leases, LUMA will significantly reduce operating costs.…
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