Diehard Asus Customer Gets RMA Denied for a Cheap 2.4 GHz Headset Receiver Despite Spending More than $30,000 with the Brand — Firm Refuses to Send a Cheap Dongle, Then Relents After Social Media Backlash
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4 Articles
The Reddit user with the name Lucaslucaalucas23 stated that he spent almost $30,000 on ASUS products and what he received in return.
Loyalty to a brand does not always guarantee a privileged treatment. It is the misadventure experienced by a particularly faithful ASUS customer, who claims to have spent more than $30,000 in brand products over the years. Despite this impressive history, he has been denied the replacement of a simple wireless receiver [...] The article $30,000 spent at ASUS, but a simple helmet dongle is refused: the brand ends up yielding after an outcry on Re…
Diehard Asus customer gets RMA denied for a cheap 2.4 GHz headset receiver despite spending more than $30,000 with the brand — firm refuses to send a cheap dongle, then relents after social media backlash
Asus refused to replace a loyal customer's wireless headset receiver because accessories are apparently not covered under warranty. The customer was not happy to see his dedication be put into question like this, brining receipts of past purchases to express their disappointment over this betrayal.
Loyal ASUS Customer With $30,000 Purchases To His Name Says It’s A Nightmare Getting The Company To Issue A Menial Headset’s 2.4GHz Receiver Replacement
Splurging a ludicrous amount of money on hardware from a single brand and being refused top-tier customer support when you require it the most has got to be the biggest backstabbing experience, at least for one individual. Trying to obtain a 2.4GHz receiver replacement for his wireless ASUS headset, he claims that despite spending a boatload of money, he’s not getting the treatment he believes he rightfully deserves. ASUS says that accessories l…
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