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Train passengers’ contact details hacked in cyber attack

LNER confirms unauthorized access to passenger contact details and journey data from a third-party supplier, with no financial or password information compromised, officials said.

  • Lner, a Government-owned train operator running services on the East Coast Main Line, said passengers' contact details and information about past journeys were accessed in a cyber attack on a third-party supplier.
  • No bank, payment card, or password information was affected, but Lner advised passengers to be cautious of unsolicited communications asking for personal information.
  • Lner stated it is treating the matter with high priority, working closely with experts and the supplier to understand what happened and ensure appropriate safeguards are in place.
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LNER customers urged to be 'cautious' after information accessed in cyber attack

Train operator LNER said the contact details and some information about the past journeys of passengers had been accessed in the cyber attack.

·Brighton, United Kingdom
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My London broke the news in London, United Kingdom on Wednesday, September 10, 2025.
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