Lloyds Banking Group IT Glitch Affected Almost 500,000 Customers
Lloyds Banking Group attributed the exposure of nearly 448,000 customers' data to a software defect and has compensated 3,625 customers £139,000 for distress and inconvenience.
- Lloyds Banking Group exposed the personal data of up to 447,936 customers in an IT glitch earlier this month, allowing users to see other customers' transactions and details.
- The bank has paid £139,000 in compensation to 3,625 customers for the distress and inconvenience caused by the breach, though no financial losses occurred.
- The incident highlights the vulnerability of Britain's digital banking infrastructure as lenders shift customers online by reducing physical branch networks.
40 Articles
40 Articles
Lloyds Banking Group’s Data Exposure Hits 485,000 Customers — And the Real Risk May Be Just Beginning
For roughly five days in late May, a glitch inside Lloyds Banking Group’s digital infrastructure allowed customers to see transaction data belonging to other account holders. Not their own transactions. Someone else’s. The bank has now confirmed that approximately 485,000 customers were affected by the incident, which ran from May 23 to May 28 before being resolved. The exposed data included transaction details — merchant names, payment amounts,…
Lloyds Bank explains how its app became Chat Roulette for payments
Lloyds Banking Group has identified the glitch that led to some of its customers being able to see details of other customers’ transactions on March 12. It revealed the information in a letter to the UK Parliament’s Treasury Committee, setting out the details of the incident and how it has been handled. The issue arose after an overnight IT change meant that two customers who accessed their accounts simultaneously could have sight of each other’…
Nearly half a million customers hit by Lloyds IT glitch that exposed transaction data, committee says
Lloyds Banking Group exposed the personal data of up to 447,936 customers during an IT glitch earlier this month that allowed users to see other customers' transactions, including account details and national insurance numbers, Britain's Treasury Committee said on Friday.
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