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Lloyds Banking Group IT Glitch Affected Almost 500,000 Customers

Lloyds Banking Group attributed the exposure of nearly 448,000 customers' data to a software defect and has compensated 3,625 customers £139,000 for distress and inconvenience.

  • Lloyds Banking Group exposed the personal data of up to 447,936 customers in an IT glitch earlier this month, allowing users to see other customers' transactions and details.
  • The bank has paid £139,000 in compensation to 3,625 customers for the distress and inconvenience caused by the breach, though no financial losses occurred.
  • The incident highlights the vulnerability of Britain's digital banking infrastructure as lenders shift customers online by reducing physical branch networks.
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City AM broke the news in London, United Kingdom on Friday, March 27, 2026.
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