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Lloyds Banking Group IT Glitch Affected Almost 500,000 Customers

Lloyds Banking Group attributed the exposure of nearly 448,000 customers' data to a software defect and has compensated 3,625 customers £139,000 for distress and inconvenience.

  • Lloyds Banking Group exposed the personal data of up to 447,936 customers in an IT glitch earlier this month, allowing users to see other customers' transactions and details.
  • The bank has paid £139,000 in compensation to 3,625 customers for the distress and inconvenience caused by the breach, though no financial losses occurred.
  • The incident highlights the vulnerability of Britain's digital banking infrastructure as lenders shift customers online by reducing physical branch networks.
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Lloyds Group to Compensate 450,000 Customers After App Glitch

Lloyds Banking Group to compensate 450K users after app glitch exposed data. Find out how the glitch affected Lloyds, Halifax and Bank of Scotland users.

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City AM broke the news in London, United Kingdom on Friday, March 27, 2026.
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