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Halifax, Lloyds and Bank of Scotland Down as Customers Say 'Payments Declined'
A global Amazon Web Services outage disrupted banking apps, causing over 3,000 reports including internet banking access and payment failures, officials said.
- On October 20, Halifax, Lloyds Bank and Bank of Scotland users across the UK faced app outages and reported declined payments due to inaccessible internet banking.
- Amazon Web Services reported that its DynamoDB endpoint in the US-EAST-1 Region was disrupted, impacting 20 other services including Amazon CloudFront, AWS Config, and AWS Security Token Service.
- Downdetector reported a large spike in complaints from about 8am Monday, logging more than 2,680 reports for AWS and 500 HMRC reports by 9am.
- Lloyds posted on Twitter acknowledging AWS-related issues and investigating, Halifax echoed this message, and Andrew Hagger advised maintaining a second bank account for payments.
- The outage highlighted heavy reliance on AWS across sectors, as online banking services and platforms like Slack, Ring, Vodafone, Signal, BT, EE, and Sky faced disruptions.
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18 Articles
18 Articles
Lloyds Bank and Halifax banking apps DOWN in global internet outage as customers unable to 'pay bills'
Lloyds Banking Group's online services, including its websites and apps, are down amid today's global internet outage in a blow to millions of customers across the UK
·London, United Kingdom
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Total News Sources18
Leaning Left2Leaning Right4Center3Last UpdatedBias Distribution45% Right
Bias Distribution
- 45% of the sources lean Right
45% Right
L 22%
C 33%
R 45%
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