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LIVE Updates as Water Outage Hits Parts of South West London and Surrey
Thames Water said specialists are investigating a burst main that may be leaking 750 litres a second and disrupting supply to thousands of homes.
On Monday, September 28, 2026, a "large burst water main" in West Molesey, Surrey, left thousands of homes across five London boroughs and parts of Surrey without water or experiencing low pressure.
The leak, discharging 750 litres of water per second, initially impacted up to 15,000 properties; Thames Water engineers have since reduced the affected homes to 6,000.
Local schools including Long Ditton Infant and Nursery School were forced to close, while West Molesey resident Jane Allen reported "we have none at all, it didn't even trickle out a bit."
Thames Water specialists are "on site and working to stop the water flooding from the broken pipe," though the utility company cautioned the repair will likely take "some time" to complete.
Pushing for an "urgent response," Esher and Walton MP Monica Harding cited concerns that "decades of underinvestment in our infrastructure and poor regulation" may be causing these recurring incidents.