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Kyle, Texas, Uses AI to Expedite Citizen Service Delivery
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Kyle, Texas, Uses AI to Expedite Citizen Service Delivery
Kyle, Texas, is using artificial intelligence to automate low-touch citizen requests, saving time for city employees to focus on more complex issues. “We’ve applied Salesforce Agentforce across departments, including streets, utilities, code enforcement and administrative services,” says Assistant City Manager Jesse Elizondo. “Residents can now submit service requests, ask questions and get real-time updates through the app or website.” Since it…
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