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Kearney research: AI shapes travel retail discovery but conversion gap persists

Summary by The Moodie Davitt Report
The study – released to coincide with the TFWA World Exhibition – highlights how better-informed, digitally engaged travellers are raising expectations around value, exclusivity and the in-store experience.
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The Moodie Davitt ReportThe Moodie Davitt Report

Kearney research: AI shapes travel retail discovery but conversion gap persists

The study – released to coincide with the TFWA World Exhibition – highlights how better-informed, digitally engaged travellers are raising expectations around value, exclusivity and the in-store experience.

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The Moodie Davitt Report broke the news on Thursday, October 1, 2026.
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