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John Lewis warns staff over return to the office to keep up with rivals

The retailer says 6% profit growth and a return to annual bonuses support its push for more in-person work.

  • John Lewis Partnership has urged staff to spend more time in the office, expecting employees to work 'more in person than not' to support the retail group's turnaround efforts.
  • Following a positive financial year, workers at the partnership received an annual bonus for the first time in four years after pre-tax profits rose 6% to £134 million.
  • The Telegraph, newspaper, first reported the internal memo aiming to achieve 'better outcomes' for the group, which also owns the Waitrose supermarket chain.
  • A John Lewis spokesman stressed that the company's policy 'hasn't changed,' emphasizing continued commitment to hybrid flexibility for its workforce.
  • To drive collaboration and faster decision-making, the firm is considering options to 'create more space' in existing offices, allowing for more frequent staff attendance.
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John Lewis urges staff back to office amid turnaround

John Lewis stressed that its policy ‘hasn’t changed’ and that it still maintains a hybrid approach for its workforce.

·London, United Kingdom
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The Telegraph broke the news in London, United Kingdom on Sunday, April 26, 2026.
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