John Lewis Names Former M&S Executive Anna Braithwaite as Chief Customer Officer

John Lewis names former M&S executive Anna Braithwaite as Chief Customer Officer

Anna Braithwaite, former Marketing Director at Marks & Spencer (M&S), has been appointed as the Chief Customer Officer of John Lewis. Anna will be joining the company on 1st October 2025 and it is a “full circle” step for her, given her career began at this retailer. Anna spent nearly 12 years at John Lewis, […] The post John Lewis names former M&S executive Anna Braithwaite as Chief Customer Officer appeared first on Apparel Resources.

John Lewis Appoints Former M&S And Tesco Exec To Support Turnaround Strategy

John Lewis has poached a key figure behind the transformation of Marks & Spencer to drive forward its efforts to improve its offer and win back shoppers. Anna Braithwaite will take on the role of Chief Customer Officer at the (more…) The post John Lewis Appoints Former M&S And Tesco Exec To Support Turnaround Strategy appeared first on KamCity.

Former M&S marketing director joins John Lewis

Former Marks & Spencer marketing director Anna Braithwaite has been appointed as chief customer officer at department store chain John Lewis. Braithwaite will join John Lewis on 1 October, following…

Ex-graduate trainee nets John Lewis chief customer role - DecisionMarketing

John Lewis & Partners has lured back former graduate trainee Anna Braithwaite – who recently quit Marks & Spencer – to be its new chief customer officer as UK retailers continue to plunder each other’s senior executives in an effort to gain competitive advantage. Braithwaite started her career at M&S in 2001, joining straight from university, and went on to spend nearly 12 years at the retailer in a host of marketing roles, ultimately becoming a…

John Lewis poaches M&S’s marketing director

Drapers John Lewis poaches M&S’s marketing director John Lewis has poached Marks & Spencer’s marketing director Anna Braithwaite as its new chief customer officer.The post John Lewis poaches M&S’s marketing director appeared first on Drapers.

John Lewis poaches M&S marketing boss - Retail Gazette

John Lewis has appointed M&S’ former marketing director Anna Braithwaite as its new chief customer officer. Braithwaite will join the department store chain on 1 October following the completion on a non-compete period, The Times reported. She will oversee the retailer’s marketing and customer experience across all of its channels, as well as be tasked with reviving the brand’s core promise of quality, value and service. Braithwaite has spent th…