Robots Will Replace 700K Delivery Workers, Warns Head of E-Commerce Giant
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JD.com's 700,000 layoffs are the prospect that fuels the debate about the future of the Chinese labor market, after the founder of the e-commerce giant announced that robots will take over, sooner or later, the work carried out today by hundreds of thousands of couriers. The statement by Richard Liu, founder and chairman of JD.com, does not come from an experimental laboratory, but from inside one of the largest e-commerce groups in the world. T…
The founder of China's e-commerce giant JD.com says that supplies will be made in the future by robots and that thousands of employees need to be requalified to avoid job losses.
JD.com, a major Chinese e-commerce company with 700,000 delivery workers, is betting heavily on the robotics industry. Its founder, Liu Qiangdong, stated that in the future, robots will eliminate the need for delivery personnel. However, China faces a severe employment situation, with official data showing that the number of people in so-called "flexible employment" will reach 320 million. In his public speech at the 2026 APEC CEO Forum in Chin…
Robots will replace 700K delivery workers, warns head of e-commerce giant
China’s e-commerce giant JD.com is preparing for a future where packages are delivered by robots instead of people. The company’s founder and chairman, Richard Liu, expects robots will “sooner or later” take over deliveries from the company’s roughly 700,000 couriers. “It will definitely be robots delivering packages. But I really don’t want our 700,000 brothers to go without food and without jobs,” Liu said at the Asia-Pacific Economic Cooperat…
JD.com founder Richard Liu has announced his intention to transform gig workers into white-collar workers. Liu stated that robots will take over manual delivery work. However, he added that humans will still be needed to repair and maintain these robots—and such tasks can be performed from offices.
Automation continues to advance in electronic commerce and logistics. JD.com, one of the largest eCommerce groups in China, has recognized that the development of robots and artificial intelligence systems will profoundly transform delivery work over the next few years. However, the company assures that its strategy passes by forming [...] The post JD.com assumes that robots will eventually replace part of the deal and bet on recycling its emplo…
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