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Muji Operator Says Retained Card Data May Have Been Leaked

The company said it is investigating whether retained card data and credential-stuffing attacks contributed to the breach.

  • Ryohin Keikaku announced that unauthorized access detected Oct 29 may have exposed up to 27.26 million customer records of the Muji retail brand, including email addresses and user information.
  • The company retained full card numbers from Muji Card records previously used for customer identification until July 2021, a failure to delete unnecessary information that enabled the security breach.
  • Additional investigations reveal about 1.09 million credit card records may have been leaked; around 270,000 member accounts were targeted by credential stuffing attacks, and data on about 440,000 cash-on-delivery customers was also compromised.
  • Ryohin Keikaku President Satoshi Shimizu apologized at a Tokyo press conference, pledging to cover reissuance fees for affected credit cards while the company suspended services to strengthen security.
  • While admitting "shortcomings in our data management," the company continues investigating whether data retention was intentional, as management expressed a "deep sense of responsibility" regarding the breach.
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Ryohin Keikaku, the operator of the Japanese lifestyle goods and general merchandise brand Muji, announced on the 12th that there is a possibility that 1.09 million customer credit card records have been leaked. According to Kyodo News and other sources, Ryohin Keikaku President Satoshi Shimizu held a press conference in Tokyo on the same day and apologized, stating, "We were unable to prevent the cyber attack due to vulnerabilities in parts of …

(Seoul=Yonhap News) Reporter Kim Byeong-gyu = Yangpu Plan, which operates the popular Japanese household goods general store brand “MUJI”, received 1.09 million customer credit card information on the 12th...

·Seoul, Korea (the Republic of)
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i-cable.com broke the news on Tuesday, November 10, 2026.
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