Japan Banking Crisis: System Failure Halts ATM, Internet Banking Services at 128 Shinkin Banks
Shinkin Central Bank said no cyberattack was detected as engineers worked to restore services for 128 lenders and 3,430 branches.
- On Friday, Nov 6, 128 Shinkin banks west of the Tokai region suspended all customer services, including ATM withdrawals, deposits, and online transactions, starting shortly after 1 p.m.
- Shinkin Central Bank attributed the outage to a communications failure at its West Japan Centre, confirming that no cyberattack occurred and no unauthorized access was detected.
- The disruption affects 3,430 branches across the region. The Shinkin Joint System serves 236 banks, accounting for more than 90% of Japan's Shinkin banks, though eastern networks operate normally.
- Customers and local businesses face indefinite service suspensions with no confirmed restoration timeline. The outage disrupts payments and fund transfers for sole traders and small enterprises relying on these institutions.
- Infrastructure is split between eastern and western Japan, containing the failure to the western network. Engineers are actively working to restart affected systems and identify the precise cause of the disruption.
13 Articles
13 Articles
Outages Hit 128 Japan Credit Unions, Preventing ATM Transactions
ATM services at some Japan shinkin banks disrupted
The organization which manages ATMs and other services for shinkin banks in Japan says that 128 such institutions from the Tokai region to areas in the western part of the country have been unable to handle over-the-counter transactions, deposits and withdrawals at ATMs since shortly after 1 p.m. on Friday.
Japan banking crisis: System failure halts ATM, internet banking services at 128 Shinkin Banks
A system failure at Shinkin Central Bank has disrupted customer transactions at 128 shinkin banks across western Japan, suspending ATM services, branch counter transactions and internet banking. The outage, which began around 1.30 pm on November 6, has affected 3,430 branches. The cause is believed to be a communications equipment failure, with restoration work under way and no timeline yet.
[Yomiuri Shimbun] A system failure occurred at 128 credit unions, mainly in western Japan, from 1:30 p.m. on the 6th, making it impossible to conduct transactions at counters, deposit and withdrawal at ATMs, and use internet banking. Some functions, such as ATM deposits and withdrawals, were restored by the evening of the same day.
Shinkin Joint Center, which provides a common system to credit unions nationwide, reported on the 6th that all customer transactions, including ATMs, counter services, and internet services, were unavailable at 128 credit unions west of the Tokai region from around 1:30 p.m.…
On the afternoon of the 6th, a system failure at 128 credit unions in the western Japan region rendered services such as wage settlements and ATMs unavailable. Three credit unions in Kagoshima Prefecture, including Kagoshima Credit Union (Kagoshima City), also experienced disruptions to deposits, withdrawals, and transfers from around 1:30 PM. Amami Oshima Credit Union (Amami City) is offering emergency services to customers who have accounts at…
Coverage Details
Bias Distribution
- 60% of the sources lean Right
Factuality
To view factuality data please Upgrade to Premium
