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'It's Been Hell': Hundreds of Amazon Packages Mistakenly Shipped to Woman's Home for over a Year

SAN JOSE, CALIFORNIA, JUL 9 – A Chinese Amazon seller listed a San Jose home as its US return address, causing hundreds of returned seat covers to pile up, disrupting the resident's life for over a year.

  • A San Jose woman named Kay has received hundreds of large boxes of faux-leather car seat covers at her doorstep over the past year.
  • The packages come from a Chinese seller, Liusandedian, whose products often did not fit and whose Amazon return policies appear violated.
  • Kay repeatedly contacted Amazon and filed six complaint tickets, but the packages kept arriving and blocked her driveway and doorway, affecting her disabled 88-year-old mother.
  • She said returns often cost more than 50% of the purchase price, with some paying $124 to return items worth around $129, and expressed relief when Amazon promised to stop the deliveries and remove the packages this morning.
  • Amazon apologized, is working directly with Kay to pick up packages, and vowed to resolve the issue permanently, underscoring ongoing challenges with international seller returns.
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48 Articles

Lean Right

A resident of San Jose, California, received hundreds of packages from Amazon for more than a year. She did not ask for one of them. The woman found that a Chinese company gave her address as a shipping address. So all the packages that customers returned did not arrive in China: they ended up at her home. California woman received hundreds of parcels from Amazon who did not order Karen Holton from San Jose showed the state of her home with the …

·Buenos Aires, Argentina
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Center

"Like hell," is how an American woman succinctly describes the events of the past year, whose home has been transformed into a veritable Amazon warehouse due to 'accidentally' sent packages. Her house is filled with hundreds of boxes, her driveway full of packages from a seller from abroad. But they just keep coming, all the time, non-stop. And the American woman is completely desperate.

·Ljubljana, Slovenia
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Lean Left

An American woman complains of living a real ordeal. For a year, she has been receiving Amazon packages all the time... which she has never ordered.

Center

A victim of a mistake related to a Chinese company, an American woman receives parcels that are not intended for her... for more than a year. ...

·Brussels, Belgium
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abc 7 News broke the news in San Francisco, United States on Wednesday, July 9, 2025.
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