'It's been a living hell': Wisconsin prison phone failures leave families disconnected

‘It’s been a living hell’: Wisconsin prison phone failures leave families disconnected

Reading Time: 5 minutesClick here to read highlights from the storyWe spoke to more than 25 people who reported problems connecting via phone calls in Wisconsin prisons. The problems began intermittently after prisons began distributing free electronic tablets in March 2024, and they have worsened more recently.  Tablets were supposed to improve communication and give prisoners more flexibility to call loved ones, but the private contractor who …

'It's been a living hell': Wisconsin prison phone failures leave families disconnected

The Wisconsin Department of Corrections blames contractor ICSolutions for glitches during a free tablet rollout meant to improve communication. The post ‘It’s been a living hell’: Wisconsin prison phone failures leave families disconnected appeared first on WPR.