WhatsApp Is ‘Free’ – so Why Does UP Panel Say Consumer Protection Act Applies to It?

WhatsApp is ‘free’ – so why does UP panel say consumer protection act applies to it?

The landmark ruling is perhaps the first to expand the scope of the law to ‘free’ apps and could benefit more customers.

Some Ups and Downs in the Realm of Consumer Protection

Consumer protection authority has long been a staple of the Federal Trade Commission’s (FTC) enforcement of the FTC Act, beginning with the 1938 Wheeler-Lea amendments to the agency’s establishing statute. And Congress drew an express connection between the FTC’s competition and consumer protection authorities with the introduction of Section 5(n) of the FTC Act, which ... Some Ups and Downs in the Realm of Consumer Protection