US EditionLos Angeles 911 system reportedly nearing collapse amid staffing shortages and missed response targets
The state scrapped the regional system after outages, call-transfer failures and delays, while the legacy network remains in use.
- California spent nearly $500 million and seven years trying to replace its outdated 911 emergency call system with a new digital Next Generation system, but serious failures in the rollout led to the project being scrapped by the administration in 2025.
- The state's old analog 911 system is failing, with increasing outages and lack of maintenance at hundreds of dispatch centers, making emergency call response unreliable and dangerous.
- In Los Angeles, the 911 dispatch system faces severe staffing shortages and high call volumes, causing significant delays; response times remain below state standards with only about half of calls answered within 15 seconds in 2024.
- California plans to start over with a statewide 911 system, with experts doubting completion before 2030, while dispatchers urge leaders to fund necessary staffing to ensure emergency calls are answered.
6 Articles
6 Articles
‘Is there anything Gavin hasn’t destroyed?’ California 911 system upgrade reportedly a ‘disaster’
California’s emergency telephone service has become another victim of Gov. Gavin Newsom’s dismal leadership. After seven years and nearly $500 million spent, California’s 911 emergency system overhaul is a failure, as Christopher Rufo, a senior fellow at the Manhattan Institute for Policy Research, reported. “During his first year in office, the governor confidently projected that he would replace the state’s emergency call system within three y…
'Is there anything Gavin hasn’t destroyed?' California 911 system upgrade reportedly a 'disaster' · American Wire News
California’s emergency telephone service has become another victim of Gov. Gavin Newsom’s dismal leadership. After seven years and nearly $500 million spent, California’s 911 emergency system overhaul is a failure, as Christopher Rufo, a senior fellow at the Manhattan Institute for Policy Research, reported. “During his first year in office, the governor confidently projected that he would replace the state’s emergency call system within three y…
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