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Is Lloyds down? Thousands report issues with app as bank works to fix problem
Downdetector logged more than 4,200 reports as Lloyds Banking Group said some customers could not access internet banking and mobile apps.
- On Monday, November 9, 2026, customers reported widespread login issues affecting Lloyds Bank, BankofScotland, and Halifax mobile apps. Downdetector recorded more than 4,200 issues by 9.20am, with 72 per cent of complaints related to the Lloyds Bank app.
- Some customers have experienced login disruptions for 3 days, with one user reporting they spent over 2 hours on hold attempting to access Internet Banking. The persistent issues have left users frustrated with repeated service problems.
- Frustrated users on Twitter reported widespread outages, with one stating: "Nobody can log in. Bank of Scotland and Lloyds app are both down." Another described their day as disrupted, adding: "Our shopping delivery down, now the bank, something bizarre happening."
- Replying to concerned customers on social media, BankofScotland acknowledged the disruption, stating: "Some customers are having issues accessing Internet Banking and our Mobile App right now." The bank urged users to "Bear with us as we fix this."
- Downdetector monitors disruptions across major services including Facebook, Instagram, and Virgin Media, describing itself as "where people go when services don't work." The platform validates reports in real-time to detect when incident volumes exceed typical service averages.
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28 Articles
28 Articles
Wilts & Gloucestershire Standard+3 Reposted by 3 other sources
Lloyds confirms 'things are back to normal' after internet banking and app issues
Lloyds Banking Group has confirmed that earlier issues with its internet banking and apps have now been resolved and "things are back to normal".
·Stroud, United Kingdom
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Coverage Details
Total News Sources28
Leaning Left1Leaning Right0Center26Last UpdatedBias Distribution96% Center
Bias Distribution
- 96% of the sources are Center
96% Center
C 96%
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