Marc Benioff Says AI Won't Replace Sales — and that Salesforce Is Still Hiring Thousands of Salespeople

Mark Benioff says AI cannot replace human touch, Salesforce hiring thousands of new salespeople

Salesforce CEO Marc Benioff asserts that artificial intelligence will not replace human sales roles and reveals ambitious hiring plans, emphasising the continued need for face-to-face connection in business.

Marc Benioff says AI won't replace sales — and that Salesforce is still hiring thousands of salespeople

Salesforce CEO Marc Benioff said he recently hired between 3,000 and 5,000 salespeople.Darron Cummings/APSalesforce CEO Marc Benioff said that "face-to-face communication" was still needed in sales."AI doesn't have a soul. It's not that human connectivity," Benioff said this week.Benioff said he is hiring thousands more salespeople and aims to reach 20,000 account executives.Would you buy something from an AI salesperson? Salesforce CEO Marc Ben…

Salesforce CEO: Humans Essential in Sales Despite AI Hiring Surge

Salesforce’s Dual Bet on Humans and AI In a surprising twist amid the tech industry’s rush toward automation, Salesforce Inc. Chief Executive Marc Benioff has reaffirmed the irreplaceable value of human salespeople even as his company aggressively integrates artificial intelligence. Speaking at the recent Dreamforce conference, Benioff emphasized that “face-to-face communication” remains essential in sales, countering fears that AI agents could …

Insights from Sundar Pichai and Marc Benioff at Dreamforce 2025

Sundar Pichai grew up in South India, where his love for learning was nurtured by his mother and grandfather. Despite financial constraints, his mother was... The post Insights from Sundar Pichai and Marc Benioff at Dreamforce 2025 appeared first on NextBigWhat.