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Dispatching Ambulances Is 'a Game of Tetris' Inside the 000 Call Centre

Summary by The Canberra Times
Call-taker Duane Fogarty, dispatcher George McDermid and supervisor Kimberley Hudson are part of the team handling ambulance responses across Canberra. Chief officer David Dutton says increasing calls have caused longer response times.

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The Canberra TimesThe Canberra Times
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Dispatching ambulances is 'a game of Tetris' inside the 000 call centre

Call-taker Duane Fogarty, dispatcher George McDermid and supervisor Kimberley Hudson are part of the team handling ambulance responses across Canberra. Chief officer David Dutton says increasing calls have caused longer response times.

·Canberra, Australia
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The Canberra Times broke the news in Canberra, Australia on Saturday, August 9, 2025.
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