Indian IT giant investigates link to M&S cyber-attack
- Marks & Spencer faced a cyberattack that disrupted its online clothing and food services beginning in early 2025 in the UK.
- The breach happened after individuals working for an external contractor were tricked, though it remains unclear if Tata Consultancy Services was the initial access point.
- The hacking group Scattered Spider is responsible, leading to stolen customer contact data but no passwords or credit card information.
- Marks & Spencer suffered over £750 million in market capitalization loss and estimated the cyberattack could cost up to £300 million in operating profit for 2024-25.
- The company aims to mitigate the financial effects by controlling expenses, pursuing insurance reimbursements, alongside implementing improved trading tactics, while UK officials carry out ongoing investigations.
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Tata Consultancy Services greenlights internal investigation amid fall out from M&S cyber attack — Retail Technology Innovation Hub
TCS is conducting an internal investigation over whether it was the gateway for the cyber attack on Marks & Spencer. The Indian IT giant has provided services to M&S for more than a decade.
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