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Indian IT giant investigates link to M&S cyber-attack

  • Marks & Spencer faced a cyberattack that disrupted its online clothing and food services beginning in early 2025 in the UK.
  • The breach happened after individuals working for an external contractor were tricked, though it remains unclear if Tata Consultancy Services was the initial access point.
  • The hacking group Scattered Spider is responsible, leading to stolen customer contact data but no passwords or credit card information.
  • Marks & Spencer suffered over £750 million in market capitalization loss and estimated the cyberattack could cost up to £300 million in operating profit for 2024-25.
  • The company aims to mitigate the financial effects by controlling expenses, pursuing insurance reimbursements, alongside implementing improved trading tactics, while UK officials carry out ongoing investigations.
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BBC News broke the news in United Kingdom on Friday, May 23, 2025.
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