Indecopi Sanctions Iberia Airline for Preventing Boarding of Mother and Daughters with Valid Tickets, What Happened?

What was supposed to be the beginning of an uncomplicated journey became an uncomfortable experience for a mother and her two daughters when, in July 2022, Iberia prevented them from boarding their flight to Madrid, despite having valid tickets and without receiving a reasonable explanation.Following the complaint filed by those affected, the Indecopi Consumer Protection Commission No. 3 determined in the first instance that the airline had viol…