In-N-Out Owner Says Burger Chain Has No Plans for Mobile Ordering
Lynsi Snyder-Ellingson said mobile ordering would weaken the chain’s customer interaction and freshness, while customers keep ordering at the counter or drive-thru.
8 Articles
8 Articles
In-N-Out owner says no to automated ordering
The beloved California chain has no interest in embracing automated online ordering, the owner, Lynsi Snyder-Ellingson said in a talk at Pepperdine University in late March.
In-N-Out’s Boss Says NO to Mobile Ordering
(KMJ) “Double-Double Animal Style” on Door Dash? Nope. Not gonna happen. In‑N‑Out president and owner Lynsi Snyder‑Ellingson says the popular burger chain has no plans for mobile ordering or delivery. Speaking at Pepperdine University, Snyder‑Ellingson explained that In‑N‑Out’s focus is on in‑person service and fresh food — from friendly greetings to meals made on the spot. She says going digital could take away from the experience that sets…
In-N-Out Rejects Mobile Ordering to Preserve Customer Experience
MALIBU, Calif. (Apr. 8, 2026) — Lynsi Snyder-Ellingson, the owner and president of In-N-Out Burger, said the company has no plans to introduce online ordering or mobile pickup, emphasizing the brand’s focus on in-person service and quality. Snyder-Ellingson made the remarks March 31 during a public conversation with Jim Gash at Pepperdine University, where more than 1,000 people gathered on the Malibu campus. Responding to a question about wheth…
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