In-N-Out Owner Says Burger Chain Has No Plans for Mobile Ordering

In-N-Out CEO says no to delivery and East Coast expansion: 'We won't compromise'

America's favorite burger chain isn't bowing to delivery trends and app-based ordering preferences any time soon.

In-N-Out owner says no to automated ordering

The beloved California chain has no interest in embracing automated online ordering, the owner, Lynsi Snyder-Ellingson said in a talk at Pepperdine University in late March.

In-N-Out’s Boss Says NO to Mobile Ordering

(KMJ)  “Double-Double Animal Style” on Door Dash?  Nope.  Not gonna happen. In‑N‑Out president and owner Lynsi Snyder‑Ellingson says the popular burger chain has no plans for mobile ordering or delivery. Speaking at Pepperdine University, Snyder‑Ellingson explained that In‑N‑Out’s focus is on in‑person service and fresh food — from friendly greetings to meals made on the spot. She says going digital could take away from the experience that sets…

In-N-Out owner says burger chain has no plans for mobile ordering

In-N-Out Burger has no plans to add mobile ordering or pickup, the burger chain's owner says.

In-N-Out CEO says 'no' to mobile app

In-N-Out's CEO confirmed they are skipping the mobile app trend to keep things personal and traditional.

In-N-Out Rejects Mobile Ordering to Preserve Customer Experience

MALIBU, Calif. (Apr. 8, 2026) — Lynsi Snyder-Ellingson, the owner and president of In-N-Out Burger, said the company has no plans to introduce online ordering or mobile pickup, emphasizing the brand’s focus on in-person service and quality. Snyder-Ellingson made the remarks March 31 during a public conversation with Jim Gash at Pepperdine University, where more than 1,000 people gathered on the Malibu campus. Responding to a question about wheth…