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In India's congested cities, delivery apps cash in

In Mumbai, India's financial hub, quick commerce apps deliver food, drinks, clothes, and iPhones within minutes to busy customers in 2025.
This surge follows decades of traditional dabbawala food delivery and aims to address office workers’ needs to avoid the city’s intense heat and traffic.
BigBasket manages a central Mumbai warehouse where employees complete deliveries in about 10 minutes with military-like precision, supporting strong market growth.
Revenue in the Indian market grew dramatically, rising from $100 million in 2020 to an expected $6 billion by 2024, with predictions suggesting annual growth rates exceeding 60 percent and the possibility of reaching $40 billion by the end of the decade.
Although quick commerce is challenging traditional retailers and e-commerce leaders like Amazon, a major industry organization representing tens of millions of small business owners has urged the launch of a countrywide campaign opposing these emerging platforms.

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In India's Congested Cities, Delivery Apps Cash In

At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes.

2 days ago·New Delhi, India

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In India's congested cities, delivery apps cash in

In India's sprawling financial hub of Mumbai armies of "dabbawalas" have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets.

3 days ago·Cherokee County, United States

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