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Households could get compensation over 'dumb mode' smart meter failures

Summary by Bristol Post
Millions of smart meters have been left in "dumb" mode, failing to transmit automatic readings, leading to billing chaos and frustrated customers

9 Articles

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Right
2
Wales OnlineWales Online
Lean Left

Millions on prepayment meters warned over daily standing charge

Even when your gas and electricity use drops to zero, your energy bill does not

·Wales, United Kingdom
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Metro NewsMetro News
Lean Left

Up to 3,500,000 Brits could receive £40 compensation for ‘dumb’ smart meters

Ofgem proposes suppliers compensate households for issues (Picture: Getty Images/iStockphoto) While smart meters are a handy way to save money on your energy bills, it turns out millions across the UK may not actually work. According to official figures, there have been a number of issues with the nationwide smart meter rollout, with as many as 3.5 million currently operating in ‘dumb’ mode, unable to send energy usage information. As such, Ofge…

·London, United Kingdom
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Bristol PostBristol Post
Center

Households could get compensation over 'dumb mode' smart meter failures

Millions of smart meters have been left in "dumb" mode, failing to transmit automatic readings, leading to billing chaos and frustrated customers

·Bristol, United Kingdom
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Daily ExpressDaily Express
Right

UK households could get compensation over 'dumb mode' smart meter failures

Millions of smart meters have been left in "dumb" mode.

·United Kingdom
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Evening StandardEvening Standard
Reposted by
perspectivemedia.comperspectivemedia.com
Lean Right

Improve smart meter wait times or pay compensation, Ofgem to tell energy firms

The regulator said it wanted to improve services around smart meters to help boost take-up across the country.

·London, United Kingdom
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Industrial NewsIndustrial News

UK energy suppliers face Ofgem crack down on failed smart meter installations

Image courtesy 123rf Ofgem, Britain’s energy regulator, has announced new rules to boost smart meter standards and compensation, cracking down on suppliers for botched installations. Ofgem has set out proposals to slash wait times for smart meter installations or repairs and compensation for customers facing connectivity issues in a move to improve service standards by

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Evening Standard broke the news in London, United Kingdom on Friday, March 28, 2025.
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