DWP Bringing in 'Imminent' Benefits Change for 'First Time in 30 Years'

DWP bringing in 'imminent' benefits change for 'first time in 30 years'

DWP is replacing an ageing system which has been in place for 30 years.

Imminent Access to Work legacy upgrade will help ‘avoid problems’, says DWP chief

The replacement of an ageing system in place for 30 years is hoped to eat into a major backlog, but senior leaders retain a ‘scepticism’ about the power of AI The Department for Work and Pensions will shortly replace a 30-year-old IT system underpinning Access to Work. While the replacement platform will “enable us to avoid the problems that we have seen in the past”, there remains a “slight scepticism” about the power of new technology to addre…