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Images of Patients Kneeling in the IMSS Are Real, but the Staff Does Not Force Them, but the Design of the Window
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In short, images of patients kneeling in front of a window of a module of the Mexican Social Security Institute (IMSS) circulate with the assertion that the beneficiaries have to “ask on their knees” to receive medical care. The images are real, but the narrative is misleading. The staff does not force the patients to kneel; it is the design of the low-rise window that leads the users to adopt that posture. The IMSS argued that the window was de…
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