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'I become a mystery shopper': SM Lee reveals his personal approach to improving govt services
Summary by Asia One
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'I become a mystery shopper': SM Lee reveals his personal approach to improving govt services
Senior Minister Lee Hsien Loong has shared how he regularly looks out for ways to improve the interface of the websites of various government services.Speaking to 800 students and academics during the Kent Ridge Ministerial Forum on Tuesday (Sept 9), SM Lee said that he becomes a “mystery shopper on behalf of the government” when “getting things done”.“I need to...
·Singapore
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