Hyatt Promises 4PM Late Checkout — Some Hotels Now Say Pack At Noon And Switch Rooms

Hyatt Promises 4PM Late Checkout — Some Hotels Now Say Pack At Noon And Switch Rooms

A Hyatt elite member says two properties recently offered a blunt tradeoff: keep a suite, or keep the guaranteed 4 p.m. late checkout. At the Park Hyatt Saigon and Grand Hyatt Erawan Bangkok, they were told to pack up at noon and move into a “courtesy room” to stay until 4 p.m.—raising the question of whether Hyatt is honoring the benefit, or quietly redefining what “4 p.m. checkout” is supposed to mean. Continue reading Hyatt Promises 4PM Late …