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Human Experiences in the Era of Automation: the New Balance that Brands Seek

Summary by Revista Merca2.0
The saturation of automated messages has generated a visible side effect, experiences that, although technically accurate, are perceived as cold or intrusive.
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Revista Merca2.0Revista Merca2.0

Human Experiences in the Era of Automation: the New Balance that Brands Seek

The saturation of automated messages has generated a visible side effect, experiences that, although technically accurate, are perceived as cold or intrusive.

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Revista Merca2.0 broke the news on Tuesday, May 19, 2026.
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