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Huge administrative costs: pallets full of paper at Berliner Sparkasse following BGH ruling

Summary by Der Tagesspiegel
Following a court ruling, Berliner Sparkasse had to send its terms and conditions to many customers in paper form. This cost the bank millions of dollars. This had only a minor impact on the results for 2022.

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Der Tagesspiegel broke the news in Berlin, Germany on Thursday, March 30, 2023.
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