How Cisco Systems' CIO is rethinking work in an AI-powered world for the company's 10,000 IT employees

How Cisco Systems' CIO is rethinking work in an AI-powered world for the company's 10,000 IT employees

Fletcher Previn says advancements in generative artificial intelligence are leading him to rethink workflows not just for Cisco Systems’ 10,000 IT workers, a department that operates on a $1.54 billion annual budget, but also the broader employee base of around 90,400. He favors a collaborative approach that takes into consideration input from both the C-suite and workers. “There’s the bottom up inertia of people asking for access to tools, and …