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Best and Worst Holiday Parks in the UK Ranked - Liverpool Echo
UNITED KINGDOM, JUL 12 – Potters Resorts topped the UK holiday park satisfaction survey with an 87% customer score, outperforming larger brands in facilities, accommodation, and free activities, Which? said.
A recent Which? survey revealed Potters Resorts as the top UK holiday park for 2025, with Pontins ranking last among 1,700 members' evaluations.
The survey polled 1,700 Which? members, evaluating customer satisfaction, facility quality, accommodation, value for money, and activities to determine rankings.
Potters Resorts scored 87%, earning five stars for facilities and activities, while Pontins received only 56% with two stars, despite being the cheapest option.
Major operators like Center Parcs, Haven, and Pontins have been approached for comment following the survey results, highlighting potential reputational impacts.
This trend suggests smaller operators may gain a competitive edge by focusing on facility quality, responsive service, and transparent pricing, as highlighted by the Which? survey's insights.