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Higher compensation proposed for poor water service

  • Government proposals could lead to doubled compensation for customers of UK water companies failing to meet service standards.
  • Compensation for outages would increase to £50, with reimbursement for sewer flooding rising to £2,000.
  • These measures will undergo an eight-week consultation, increasing minimum payments to £40 for service failures.
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Government to double compensation for poor customer service from water companies

Announcing the proposals, Environment Secretary Steve Reed said the Government plans to ‘turn the tide on the destruction of our waterways’.

·London, United Kingdom
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Daily Express broke the news in United Kingdom on Sunday, August 11, 2024.
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