US EditionHere's how Bay Area teacher's $5 tip mistakenly turned into $5,000
- Linda Mathiesen, a special education teacher from California, accidentally left a $5,000 tip at a San Bruno vape shop in 2024 instead of $5.
- Mathiesen made the error because she pushed three zeros on the tip screen instead of two and called Wells Fargo within five minutes to report it.
- Despite 22 calls lasting about two hours each, Wells Fargo initially did not resolve the issue and tried to close the case after eight months due to delayed dispute filing.
- The tip amount grew to $5,500 with interest, Wells Fargo later vowed to refund the full amount plus interest, and Mathiesen remains unable to use the funds during her son's upcoming college graduation.
- This case highlights challenges in banking dispute policies and customer service, especially for long-time customers on fixed incomes facing accidental overcharges.
12 Articles
12 Articles
Woman 'leaves $5 tip' then finds $5k charge - she was told it couldn't be undone
A WOMAN’S $5 tip turned into a $5,000 nightmare after making a single mistake at the checkout screen. The shocking charge appeared after a quick trip to a vape shop where she went to buy CBD gel for shoulder pain. KGOLinda Mathiesen from California accidentally paid $5000 as a tip[/caption] GettyAs soon as she realised her mistake she contacted Wells Fargo (stock image)[/caption] Mathiesen called the bank 22 times to resolve the issueKGO KGOShe …
Here's how Bay Area teacher's $5 tip mistakenly turned into $5,000 | News Channel 3-12
By Stephanie Sierra Click here for updates on this story SAN BRUNO, California (KGO) — Imagine you walk into a store, buy a couple of items — and instead of leaving a $5 tip, you later learn an extra three zeros were tacked onto your bill. Your $5 tip just became $5,000. And it’s ‘unable to be voided.’ It happened to Peninsula resident Linda Mathiesen. She struggles with a shoulder issue and went to a San Bruno vape store to purchase “CBD re…
Here's how Bay Area teacher's $5 tip mistakenly turned into $5,000
By Stephanie Sierra Click here for updates on this story SAN BRUNO, California (KGO) — Imagine you walk into a store, buy a couple of items — and instead of leaving a $5 tip, you later learn an extra three zeros were tacked onto your bill. Your $5 tip just became $5,000. And it’s ‘unable to be voided.’ It happened to Peninsula resident Linda Mathiesen. She struggles with a shoulder issue and went to a San Bruno vape store to purchase “CBD re…
How a California teacher’s $5 tip mistakenly turned into $5,000
Imagine you walk into a store, buy a couple items -- and instead of leaving a $5 tip, you later learn an extra three zeros were tacked onto your bill. Full story: https://abc7.com/post/5-tip-accidentally-becomes-5k-129-purchase-bay-area-vape-store-heres-how-happened/16646006/
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