US Edition"He's Stuck His Back": a Sncf Controller Forces a Disabled Person to Lift His Suitcase to Show His Disability Card
11 Articles
11 Articles
Although under respiratory and wheelchair assistance, Patrick was forced to lift his heavy suitcase in front of the controller to present his card.
Marie-Françoise and Patrick were travelling on a TGV connecting Avignon to Rouen when, according to them, they had undue control.
A couple of Norman pensioners were confronted with a particularly challenging SNCF check. The agent demanded that the disabled man get up to pick up his disability card in a heavy suitcase, causing him to...
In recent months, several incidents related to SNCF controls have been controversial. Each time, it is travellers in fragile situations who find themselves at the heart of tense or even humiliating exchanges with agents supposed to apply the rules. On 20 June, Ludivine, suffering from cancer, takes a TER towards Paris for a chemotherapy appointment. Faced with a delay, she embarks on another train remaining at dock and buys her ticket online aft…
The agent demanded that the man, under respiratory and wheelchair assistance, stand up to pick up his proof in a heavy suitcase. SNCF apologized.
Patrick and Marie-Française had a harrowing journey on the train from Avignon to Paris on July 20. They encountered a ticket inspector who, despite Patrick's disability, was determined to get him what he wanted.
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