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Grays Harbor Communications deploys AVA for non-emergency calls, keeping telecommunicators focused on 911
Summary by The Daily World
1 Articles
1 Articles
Grays Harbor Communications deploys AVA for non-emergency calls, keeping telecommunicators focused on 911
Grays Harbor Communications (GHCC) has deployed AVA, Aurelian’s virtual assistant, to help answer calls to the agency’s non-emergency line. The goal is simple: provide faster service to callers with non-emergency needs while allowing GHCC telecommunicators to remain focused on 911 calls and incidents where seconds matter.
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Bias Distribution
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