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Govt Tightens E-Commerce Rules to Curb Deceptive Pricing, Search Practices

  • The Indian government amended the Consumer Protection Rules, 2020, to enhance price transparency, regulate sponsored listings and dark patterns, and prevent search result manipulation, effective January 1, 2027.
  • E-Commerce platforms must display prior prices alongside discounted prices, disclose importer details and country of origin for imported goods, and provide clear labeling of sponsored listings.
  • Entities are required to integrate with the National Consumer Helpline grievance platform and provide consumers with copies of their complaints.
  • The amendments prohibit misleading flash sales, unauthorized use of consumer data, and collecting bundled fees for unrelated services without consent, while mandating annual self-audits on dark pattern compliance.
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opengovasia.com broke the news on Thursday, September 10, 2026.
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