Governments to deploy AI agents, tighten oversight by 2029

Gartner Predicts at Least 80% of Governments Will Deploy AI Agents To Automate Routine Decision-Making by 2028

SYDNEY, Australia, 18 March 2026 — At least 80% of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028, according to Gartner, Inc. a business and technology insights company."Government CIOs are under growing pressure to embed AI into decision-making capabilities rapidly and responsibly," said Daniel Nieto, Sr. Director Analyst at Gartner. "The rise of multimodal AI, alongside …

Governments to deploy AI agents, tighten oversight by 2029

Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.