Ride-Hailing Aggregators Told to Remove Tipping Prompts
MoRTH said tips must be voluntary and shown only after a trip ends, with aggregators passing the full amount to drivers.
- On Wednesday, the Ministry of Road Transport and Highways directed motor vehicle aggregators to remove pre-trip and mid-trip tipping prompts from their applications with immediate effect, enforcing compliance with the Motor Vehicle Aggregator Guidelines, 2025.
- Authorities identified aggregators displaying manipulative options such as "Advance Tip" and "Improve your chances of quicker ride confirmation" before ride completion, creating false impressions that tipping would improve driver acceptance or service quality.
- The directive prohibits any tipping mechanism that is "misleading, manipulative, or otherwise in violation of the Consumer Protection Act, 2019," ensuring tips remain voluntary and occur only after journey completion.
- "Any interface or functionality inconsistent with the above provisions should be suitably modified without delay," the directive said, requiring aggregators to review digital platforms immediately for full compliance.
- Earlier on Tuesday, the Uttar Pradesh government decided to make state registration mandatory for app-based ride-hailing service providers such as Ola and Uber, adding new compliance requirements across states.
15 Articles
15 Articles
Centre tells Ola, Uber and Rapido to remove pre-ride tip option from apps
In a major development, the Ministry of Road Transport and Highways (MoRTH) has issued strict directives asking all cab aggregators to remove the pre-ride tip feature from their apps and ensure strict compliance with the Motor Vehicle Aggregator Guidelines, 2025. The transport ministry in it's directive said that the attention of this ministry has been drawn to the display by certain ride aggregators of prompts/options such as "Advance Tip", "Ch…
Cab Booking Tip: The Ministry of Road Transport and Highways has strictly instructed cab aggregators to remove all such features from their mobile apps and other digital platforms which talk about giving tips or extra payments.
No more advance tip: MoRTH bans pre-ride tipping prompts on cab aggregator apps - The Tribune
Ride-hailing platforms can no longer nudge passengers to tip drivers before a ride is completed, with the Ministry of Road Transport and Highways (MoRTH) directing cab aggregators to immediately remove prompts and payment options that suggest a tip could improve the chances of securing a ride.
Coverage Details
Bias Distribution
- 73% of the sources lean Right
Factuality
To view factuality data please Upgrade to Premium
