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Gartner says GenAI in procurement faces challenges as adoption grows

Summary by Back End News
Generative AI (GenAI) for procurement has entered what research and consultancy firm Gartner Inc. calls the “trough of disillusionment,” a stage where excitement cools down and expectations become more realistic. While some companies that adopted the technology early are seeing benefits, others are struggling to get consistent returns, showing the need for a more careful […] The post Gartner says GenAI in procurement faces challenges as adoption…
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Back End News broke the news in on Monday, August 11, 2025.
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