Functionary's 98% Client Retention Earns Prestigious Bronze Stevie Award
- On May 7, 2025, The Functionary, a Dallas-based tech-enabled services firm, received the Bronze Stevie Award recognizing it as one of the fastest-growing companies.
- The award followed The Functionary's innovative managed services and strong client success focus, which led to rapid global expansion including new offices in El Salvador and Buenos Aires.
- The company boasts a 98% client retention rate, hired over 300 employees in 2025, and serves industry leaders like Amazon, McGraw Hill, and Sony.
- CEO Sam Darwish emphasized that receiving the Stevie Award recognizes the tireless dedication, creativity, and devotion demonstrated daily by their team, which includes individuals from 26 different countries.
- This recognition underscores The Functionary's consistent growth and trust-building approach, fueling momentum as it scales its nearshore outsourcing solutions internationally.
31 Articles
31 Articles

Functionary's 98% Client Retention Earns Prestigious Bronze Stevie Award
Dallas-based The Functionary wins a Bronze Stevie Award for Fastest Growing Company, boasting 98% client retention and expanding globally with over 300 new hires in 2025, showcasing its innovative approach to managed services.
Mastering Membership Retention: How The Swing Bays Golf Franchise Has Lost Only 18 Members Since 2022
In the competitive landscape of franchise businesses, customer acquisition often takes center stage. All hands are on deck to chase new leads relentlessly. But at The Swing Bays, they’ve discovered a different approach to sustainable growth—one that has resulted in the remarkable achievement of losing only 18 members since their doors opened in 2022. The Costly Acquisition Treadmill Most franchise operations find themselves stuck on what can be …
Sales Are Sexy, But Retention Pays the Bills
Jarrod Saracco, the president and CEO of the Health Club Doctor, shares the importance of member retention. Imagine that it is a super hot, mid summers day. The humidity is high, there’s no breeze and no shade. Not to worry though. You have ice cold air conditioning to keep you cool. As you sit in the front of your house, you can feel the cool air blowing through the vents, but as you walk towards the back of your house you realize it keeps gett…
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