US EditionFTC sues ticket reseller, saying it illegally exceeded purchase limits for Taylor Swift, other shows
The Maryland-based reseller used thousands of fake accounts to buy nearly 380,000 tickets, including 2,280 for Taylor Swift concerts, reselling them for $64 million, the FTC said.
- On August 18, 2025, the Federal Trade Commission filed a lawsuit against Baltimore-based Key Investment Group for unlawfully purchasing large quantities of tickets from Ticketmaster, including those for Taylor Swift concerts.
- The lawsuit followed long-standing issues since 2016 involving brokers evading purchase limits by using multiple false or purchased accounts to amass large ticket quantities.
- Key Investment allegedly circumvented Ticketmaster’s six-ticket purchase limit by using 49 separate accounts to acquire 273 tickets for Taylor Swift’s March 25, 2023 concert and earned over $1.2 million in profit from reselling a total of 2,280 Swift concert tickets between March and August 2023.
- FTC Chairman Andrew Ferguson stated the agency will pursue those bypassing purchase limits and said this action sends brokers notice the secondary-ticket market violations will not be tolerated.
- Key Investment calls the suit regulatory overreach and claims it misuses the BOTS Act against legitimate businesses, while the FTC's action signals intensified efforts to curb exploitative resale practices.
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112 Articles
FTC sues ticket broker over resale practices
KEY TAKEAWAYS: FTC sues Key Investment Group over ticket resales Company allegedly bypassed limits to buy 379,000+ tickets Taylor Swift‘s Eras Tour tickets cited in complaint Broker says FTC misapplied the Better Online Ticket Sales Act The U.S. Federal Trade Commission filed a lawsuit Monday against a ticket broker, alleging the company used illegal tactics to exceed purchasing limits for popular events and then resold tickets at signific…
FTC alleges group fraudulently flipped Taylor Swift seats on Ticketmaster
The Federal Trade Commission accused a shadowy group of flooding Ticketmaster with fake accounts to purchase and resell tickets to concerts by Taylor Swift, Bruce Springsteen and other top artists.
Ticket reseller sued for illegally buying over 2,000 Taylor Swift tickets
Photo by Erika Goldring/TAS24/Getty Images for TAS Rights Management The Federal Trade Commission is suing a ticket broker for allegedly using “illegal means” to buy up hundreds of thousands of live event tickets, including for Taylor Swift’s Eras tour. Key Investment Group, which also does business as Epic Seats, TotalTickets.com, and Totally Tix, is accused of violating the Better Online Ticket Sales (BOTS) Act by using virtual and traditiona…
Thousands of tickets to Taylor Swift and other events illegally resold by broker, FTC alleges
A Maryland ticket broker is accused of illegally purchasing and reselling hundreds of thousands of tickets for profit, including thousands to Taylor Swift's highly-sought Eras Tour.
FTC Sues Ticket Broker for Allegedly Exceeding Purchase Limit for Taylor Swift’s Eras Tour
The Federal Trade Commission (FTC) sued Key Investment Group and its affiliated companies on Aug. 18, alleging that they evaded ticket purchase limits for live events—such as Taylor Swift’s Eras Tour—and resold those tickets at inflated prices. In its complaint, the FTC alleged that the Maryland-based ticket broker and its affiliated companies—which operate under brand names such as Epic Seats and Totally Tix—used thousands of fake Ticketmaster …
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